RETURN POLICY
We want your shopping experience at Blush Boutique to be as smooth as possible from beginning to end! We hope you love each item you receive, but we do understand that sometimes issues may arise. Please see our returns policy below. If you have any questions, please email us.
RETURN INFORMATION
Blush Boutique will gladly accept returns on any new items only within 14 days of purchase. The item must be unworn and in new / unused condition with original sales tags attached.
Click Here to Process Your Return
*Please note that customers are responsible for all shipping costs on returns / exchanges, unless the item is defective or other issues occur for which Blush Boutique is at fault. All clearance/My Closet/Sale items are final. Our return label fee is typically $3.50.
HOW DO I MAKE A RETURN?
Please submit your return request by clicking here. If you would like us to provide a return label, the cost is $3-$5. If you would like to provide your own, you can do so as well. Please contact us at myblushboutique@yahoo.com if you have any questions or concerns.
*To Exchange, please process your return as normal and include a note (inside the return package) with the size/design you would like to exchange items for, if applicable. Returns / Exchanges are processed within 3-5 days of receipt. Re-shipment cost or return label is typically $3.50+
LOST, STOLEN AND DAMAGED ITEMS
Blush Boutique is not responsible for lost, stolen or damaged items and recommend you send it back using an insured courier. We highly recommend you make sure you are provided with a tracking number or delivery confirmation and keep this for your records and possible for our reference.
REFUSED OR UNDELIVERABLE PACKAGES
Refused / undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order. If you choose not to have your order re-delivered we can refund you the cost of the items but the original shipping cost and the undeliverable charge from the courier will be deducted from the refund.
ORIGINAL PAYMENT
Blush Boutique will refund the cost of the returned merchandise as soon as we receive the delivery, and send you an email to confirm that the return has been completed. Refunds are in the form of original payment, such as the credit card used for the order. If the refund is applied to your credit card, your credit card company may take up to 7 additional business days to post the refund to your account.
HOW DO I CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please email us at myblushboutique@yahoo.com immediately after making your purchase. We are open Monday-Friday from 9:00 AM-4:00 EST
HOW DO I KNOW IF MY ORDER WAS PLACED?
Once your order is complete, a confirmation email will be sent to the email address associated with your account.
WHAT IF SOMETHING IS WRONG WITH MY ORDER?
If you have a problem with an order or a damaged item from this store, please contact us through the Contact page or email us at myblushboutique@yahoo.com. Please note, we are unable to re-ship any items until the original item is returned and/or received and processed as being in new, unused condition.